Click to print page

Fact sheets

Fact sheets What it tells you
Practical prevention tips

Download PDF version Word version
A checklist of ways you can make your personal information more secure.
Protecting yourself online

Download PDF version Word version
More tips to help you develop secure Internet practices.
Checking your credit file

Download PDF version Word version
Find out what's in your credit file and how you can use it to monitor if your identity is being misused.
Protecting your business information

Download PDF version Word version
Useful information for any business that keeps sensitive information and uses the Internet for trading, selling or record keeping.
Protecting your customers

Download PDF version Word version
Check what protections your business has in place with regards to personal details of customers and your privacy obligations.
Immediate steps

Download PDF version Word version
Outlines the various steps you need to take if your identity has been stolen. Because it's essential that you act quickly once this has happened, use these steps as a checklist of what you need to do.
Resolving specific problems

Download PDF version Word version
Learn how to respond to specific problems such as if someone is writing fraudulent cheques in your name or if a debt collector contacts you.
If your wallet or handbag is stolen

Download PDF version Word version
In the event that your wallet is lost or stolen, we've provided a checklist for you to use as a record of all the items that you usually carry in your wallet and the emergency contact details of the issuing company.
Keeping records

Download PDF version Word version
It's important you keep good records of any dealings you have with the police and the other organisations. Find out how to stay organised.

How to get a copy of a fact sheet

You can either:

  • Download a PDF or Word version of the fact sheets, especially designed for easy printing; or
  • Read it online using the links above; or
  • If you would like to obtain a free copy of the printed fact sheet please contact the ABA:
    • E-mail: send your e-mail to reception@bankers.asn.au (don’t forget to include your full name and mailing address)
    • Telephone: 1800 009 180 (freecall)
    • Post: write to us at Australian Bankers’ Association, Level 3, 56 Pitt Street, Sydney NSW 2000.

To make the best use of PDF files make sure you have the latest version of Adobe Reader. You can download this free from Adobe's website at www.adobe.com External link to the Adobe website

     

IMPORTANT NOTE

This website gives information of a general nature and is not intended to be relied on by readers as advice in any particular matter. We suggest that you consult your financial planner on how this information may apply to your own circumstances.