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Media releases


Sydney, 21 June, 2007: The Australian Bankers’ Association (ABA) is warning of a scam in which criminals are attempting to obtain consumers’ personal information via telephone.

The criminals claim they are from a company which has chosen the consumer to be provided with a credit card with a pre-approved line of credit. The consumer is told the credit card will be sent to him or her via mail if the following information is provided: name; residential address; drivers licence; date of birth; and annual income.

David Bell, Chief Executive of the ABA, said it is very important that you do not provide personal details over the telephone unless you know you are speaking to a trusted business.

“These scam phone calls sound like they are they are coming from a legitimate company and are used to trick consumers into submitting personal, financial or password data. These criminals are asking for information which can later be used to commit fraud,” Mr Bell said.

If you have responded to this scam, please contact your bank immediately so they can take action to protect your account.

Tips on how to spot and avoid telephone scams:

  • Do not give out your personal or credit card information over the phone unless you know you are dealing with a trusted source;
  • Never provide your PIN or Internet banking passwords to anyone. These are the keys to your accounts and should remain confidential;
  • Always do your homework before you agree to any offer you receive over the telephone and never agree to any offer that you are not completely sure about; and
  • If the offer sounds too good to be true then it probably is.

For further information:

Australian Bankers’ Association
Heather Wellard
Phone: 02 8298 0411
Mobile: 0409 830 439




This website gives information of a general nature and is not intended to be relied on by readers as advice in any particular matter. We suggest that you consult your financial planner on how this information may apply to your own circumstances.